Apr 2, 2019 at 11:31PM | Auto Industry Trends, eBay & Amazon
Amazon dominates the online auto parts sales sphere. The website generates over $150 billion in sales per year. Of that $150B in sales, Amazon is responsible for 37% of car part and accessory industry sales. That’s a lot of potential profit. If you want to get in on...
Mar 13, 2019 at 7:28PM | Auto Industry Trends
As an Insignia VPE, I do a lot of training during my guided visits. I emphasize the same lesson when training associates with proven success and those who have never presented Vehicle Personalization before: consistency of presentation. To be victorious you...
Feb 19, 2019 at 6:00AM | Auto Industry Trends, Getting Started
How would you rate your Parts Department employees’ phone skills on a scale of 1 to 10? If your answer is lower than 10, keep reading. A recent study shows 71% of customers will end a business relationship because of poor phone etiquette, so those subpar phone skills...
Feb 7, 2019 at 11:17AM | Auto Industry Trends, Grow Online Part Sales
Online shoppers have different wants and needs that the customers you’re used to dealing with at your dealership. There’s a reason they’re shopping online rather than in-store, after all. Once you’re tuned into these key differences, you can cater to their desires,...
Feb 5, 2019 at 6:33AM | Auto Industry Trends
How Much Money Is Your Parts Department Losing to a Lousy Quoting Process? Auto parts sales is a $57 billion dollar industry in eCommerce alone. Chances are pretty good your customers’ digital road will lead to your retail platform – and that can be a...
Jan 24, 2019 at 4:14PM | Auto Industry Trends, Getting Started, Uncategorized
Your customers are used to shopping at their own convenience. They expect to have the same access to your products when they’re broken down on the side of the freeway at 8pm as they do on their lunch break. Ask yourself this, are you giving them that 24/7 access? With...
