The traditional auto parts quoting process at the dealership can lead to a poor buying experience that can drive customers away from your business directly to your competitors. Often, it can cost you time, resources, and money. Turning parts quotes into final sales is...
As a dealership, getting as close as you can to 100% absorption through the Fixed Ops department is what you aim for. The higher your absorption rate, the less likely you’ll have to rely solely on new vehicle sales to boost the bottom line. Where should your...
Parts departments struggling to manage their older inventory should look to the number one cause of high parts obsolescence, and for most departments, that offender is special order parts (SOPs). Special order parts are parts that a dealership does not currently have...
Adding online selling channels to your parts department is a great way to generate new revenue, which can go on to also benefit the entire dealership. This is one of the biggest reasons for selling online, but is it the only benefit? As it turns out, there are MANY...
Getting the most out of your quoting process is a real struggle for most parts departments. Quotes that don’t lead to sales are burning a hole through many dealerships’ pockets, but making the final sale isn’t the only challenge. Parts departments also have a hard...
Does this sound familiar? Your parts department just found the wrong part was ordered for a customer, so it sits on the shelf. Another customer doesn’t show up for their appointment at the service lane, so the part goes back on the shelf. A customer orders a part for...
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