Nov 13, 2018 at 7:30AM | Getting Started
It’s difficult to compete and be profitable in the wholesale parts game, especially in the collision segment. Shrinking margins on non-captive, highly-competitive parts require careful price matching through various platforms. Are you converting all the opportunities... 
Nov 9, 2018 at 10:00AM | Getting Started, Grow Online Part Sales
Parts pricing is often a contentious subject that will evoke many opinions and can lead the discussion in many ways. Mercedes-Benz, for example, has close to 300,000 part SKUs. Does that mean a dealer should sell all 300,000 parts at the same price or discount level?... 
Nov 5, 2018 at 8:15AM | Auto Industry Trends, Getting Started
If there is one thing that has made itself abundantly clear, it’s that time and convenience is becoming a valuable commodity with each passing day. Today’s consumer purchasing trends are a clear testament to this. Why make customers wait or jump through hoops when all... 
Nov 1, 2018 at 8:15AM | Auto Industry Trends, Getting Started
When overall parts sales seem to be struggling, especially on the wholesale channel, there’s an underlying reason. Dealers are losing market share on the collision side of wholesale. Price matching, excessive returns, and zero profitability define this area, unless... 
Oct 26, 2018 at 10:00AM | Getting Started, Grow Online Part Sales
The list of responsibilities for a parts manager is endless, but the capability to create a sales culture that will result in measurable growth is at the top of the list. Service managers have only one thing to sell, which is labor. Their inventory is time, whereas a... 
Oct 23, 2018 at 6:00AM | Getting Started
If you take a step back and look at the daily activities of a parts department, it’s typically measured in sales: but at what cost? In other words, what did it take in terms of time spent to achieve those sales? Many Parts Managers are leveraging technology, not to...
