The specialty automotive industry has experienced significant growth and change, driven mainly by the shift toward eCommerce and digital marketing. With the rise of online sales channels, specialty automotive parts manufacturers and retailers have more opportunities...
The eCommerce industry depends on convenient shipping options, quick turnaround times, and in-tact packages. However, things can go wrong when shipping automotive parts. Once the transaction is complete, shipment damage, lost items, and package theft can occur. ...
Online returns are inevitable. It doesn’t matter what your business is, product returns cannot be avoided. For parts sellers (especially dealerships), having the right return/refund process is vital to improving customer satisfaction, reducing obsolescence, and...
Certain car parts, such as batteries, airbags, and seatbelt pretensioners need to be shipped with special care in order to ensure that they arrive safely—they require something called “hazmat shipping.” Hazmat shipping is not something your dealership should take...
To run a thriving online parts business and maximize revenue potential, it’s crucial to have a deep understanding of the average online parts buyer. You need to know who they are and their shopping behaviors. With this knowledge, you can optimize your digital...
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