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Enhance Your Customer Experience with Digital Retailing

Enhance Your Customer Experience with Digital Retailing

by danderson | Apr 28, 2023 | Blog, Grow Online Part Sales, Marketing

The automotive industry is experiencing a paradigm shift as digital retailing becomes integral to the customer journey. Selling car parts online has become more common in recent years. As a result, dealerships have a chance to improve their customer experience and...
Margins vs. Volume: How to Create a Winning Profit Strategy

Margins vs. Volume: How to Create a Winning Profit Strategy

by danderson | Apr 27, 2023 | Blog, Grow Online Part Sales

One of the biggest reasons dealers think they need to avoid doing business online is because they will most likely have to lower their margins to stay competitive. What these managers are missing is that selling online isn’t about profiting from margins, but rather...
6 Key Insights on the Divide Between Online and In-Store Parts Shoppers

6 Key Insights on the Divide Between Online and In-Store Parts Shoppers

by danderson | Apr 26, 2023 | Auto Industry Trends, Blog, Grow Online Part Sales

Online shoppers have different wants and needs than the customers you’re used to dealing with at your dealership. There’s a reason they’re shopping online rather than in-store, after all. Once you’re tuned into these key differences, you can cater to their desires,...
Parts Selling Channel Success: A General Manager’s Guide

Parts Selling Channel Success: A General Manager’s Guide

by danderson | Apr 17, 2023 | Blog, Grow Online Part Sales

The rise in new car prices and interest rates has significantly impacted new car purchases. Fewer people are buying new cars and opting to keep their older models. This means a drastic drop in new car sales and an increased challenge in raising absorption rates at the...
4 Opportunities to Scale Your Parts Department and Grow Your Dealership

4 Opportunities to Scale Your Parts Department and Grow Your Dealership

by danderson | Apr 13, 2023 | Blog, Grow Online Part Sales

Dealerships looking to thrive in today’s fast-changing market should turn their attention toward the parts department. By investing in the parts department, you can create a more robust revenue stream, improve customer satisfaction, and ultimately, drive the overall...
How to Reduce Returns and Set Up Your Return Policy

How to Reduce Returns and Set Up Your Return Policy

by danderson | Apr 4, 2023 | Blog, Getting Started, Grow Online Part Sales

Online returns are inevitable. It doesn’t matter what your business is, product returns cannot be avoided. For parts sellers (especially dealerships), having the right return/refund process is vital to improving customer satisfaction, reducing obsolescence, and...
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