A big misconception we hear about RevolutionParts is that the platform doesn’t offer enough helpful features. Many folks still think this because they remember the older system. The truth is, the platform has grown and changed. Over the past couple of years, we’ve...
Customer service matters in the parts department world. When orders stack up and phones do not stop ringing, you need a partner who responds quickly, solves problems, and understands your day-to-day reality. One common belief about RevolutionParts is that our customer...
Trying to cut costs? Use these actionable fixes to stop money leaks and lift profit, without raising prices. 1) Minimize Fees Fast Check rates: Compare marketplace and payment fee % to your monthly statements. Catch changes: Tier bumps or add‑ons sneak in. Log...
The average vehicle on the road today has hit an all time high at over 12 years old. That means maintenance, replacement parts, and accessories are booming. But here’s the catch: more and more of those parts are being bought online, not over the phone or at the...
By: Ben Hanak, eCommerce Performance Specialist Mistake #1 (The Biggest One): Having a Poor Customer Service Mindset Coming from the automotive dealership world, I carried over a bad habit — treating customer interactions like interruptions. In the parts department,...
Sales don’t have to slow down if you’ve got an accessories game plan. If you’ve worked a parts counter through enough winters, you already know the pattern: core parts sales slow down in November and December. Between fewer service visits and folks holding off on...
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