Parts obsolescence can be a killer. In fact, up to 30% of the average parts department’s inventory is made up of idle parts. If your parts department is a graveyard of aging and obsolete parts, it’s not too late to turn things around. Your team can bring...
If you’re a parts manager thinking about selling OEM parts and accessories online, one of your biggest concerns might be how you will deal with the logistics of shipping and order fulfillment. Many dealerships don’t have the processes in place to handle the volume of...
Selling parts online shouldn’t have to be a big ordeal, but if you’ve never had to deal with shipping, it might feel that way. Shipping is one of those things dealers don’t have to worry about at the parts counter. Suddenly having to learn about how...
On November 2nd, both FedEx and UPS bumped up their fuel surcharge for ground shipments. It’s not much—the changes range from .5% to 1.75% increases—but it’s enough to make an impact on your online parts store this coming holiday season. Here are the new rates: FedEx...
Shipping is one of the major differences between online and in-store purchases, and many of your shoppers will want to know the details before they complete their purchase. Placing an easy-to-understand shipping policy on your website is an easy way to cut down on...
Success! A customer visited your parts website, liked what they saw, and made a purchase. You’ll soon fulfill their order, package it, and ship it out. All that’s left is to hope they’re happy enough to shop with you the next time they need to buy. But will they even...
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