Estimated read time: 2 minutes and 16 seconds “We are in the repeat and referral business. Hundred percent. We live it. We breathe it.” — Larry Sherman, Niello Company, Jaguar Land Rover Sacramento In our most recent Fixed Ops Roundtable, the conversation went deeper...
Estimated read time: 4 minutes and 34 seconds What makes a parts advisor great in today’s dealership environment? It’s not all about knowing part numbers and managing the counter anymore. In the Fixed Ops Roundtable session “Key Traits of a Top-Selling Parts Advisor,”...
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