It’s easy to sell auto parts on eBay. With only a few clicks (and with the right software), your entire parts inventory can be available to millions of searching and ready-to-buy customers around the world. The automotive segment of eBay—eBay Motors—is booming. The...
Online shoppers have different wants and needs that the customers you’re used to dealing with at your dealership. There’s a reason they’re shopping online rather than in-store, after all. Once you’re tuned into these key differences, you can cater to their desires,...
Parts departments are filled with EXPERTS on parts but have little sales experience. Which makes it difficult to grow parts department sales revenue. Sound familiar? Your parts team might not be tapping into its full potential. There are many tricks and tips your team...
Have you ever looked closely at the level of sales tactics your parts advisors use day-to-day? If you work the back parts counter, it boils down to preparing a repair estimate. The service advisor and technician do all the selling. The parts counterperson simply bills...
Let’s take a deep dive into the breakdown of age segments of vehicles in operation within a dealership’s local market. Service Drive retention is the percentage of Units in Operation (U.I.O.) in an Area of Influence (A.O.I.) that have visited your dealer for customer...
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